Coco Palm Rodney Bay Village, St.Lucia
Coco Palm Resorts
 
 
Coco Palm Resorts / Reviews

Reviews

Dian S. – Port Of Spain, Trinidad. June, 2014

“Thank you Coco Palm”

It was one of the most enjoyable time I had. Really good service, good people, clean rooms. Must go back to experience some of their tours. Had a great time. I did the all inclusive package and I did not have any hidden cost, and I was fully satisfied with the meals and drinks offered.

Review taken from tripadvisor.com

Robin Albert – London, UK. May, 2014

"Coco Palm Resort - St Lucia"

Good morning Claudine Gilbert and everyone in COCO PALM.

Me (Robin) and wife Maria Albert, had the most wonderful time in the resort, a time we will always remember, as it was 20 years ago we got married in St. Lucia. As you all notice Maria is wheelchair bound, and the most helpful guys such as Glen and Patricia plus everyone which I would like to remember all names, the gardener and maintenance man, plus Stephanie we meet each morning (a wonderful lady), plus Peppy and Alexandra.

We will always remember the great hospitality by everyone and we will be back as this was the best of the best.

Love, care and may God be with you all.

Love,

Robin and Maria Albert.

Rose C. – Kingsville, Canada. April, 2014

“Happy staff... Happy customers”

The genuine friendliness of the staff to their patrons and to each other made this our best vacation ever. The hotel grounds are beautiful and the building itself is very clean. The food was excellent. We especially enjoyed the Creole Grill restaurant.

Review taken from tripadvisor.com

Bishop Kenneth W. – Pennsylvania, USA. February, 2014

“FANTASTIC”

I have traveled to St. Lucia at least on ten different occasions but my recent visit was the best of them all. I had the happy pleasure of staying at the Coco Palm Resort in Rodney Bay. The resort was "fabulous" well maintained, friendly staff, excellent food and near to the shopping district. The Creole Grill is a must for those who want to experience the island flavor. Our plans are already in place to return January 2015 along with several friends. Thank you Claudine Gilbert for a fabulous experience.

Review taken from tripadvisor.com

Karen R. – Chertsey, UK. January, 2014

"Well done Coco Palm"

Have just returned from a fortnight at Coco Palm. What a wonderful place and such a warm friendly greeting from the moment you arrive!. Amazing staff throughout who made the effort to ensure that you had the best time possible. Keep up the exceptional standard you already set!

Review taken from tripadvisor.com

Richard Hard – Birmingham, UK. December, 2013

“Great value for money and would recommend”

We stayed at Coco Palm at Christmas, and we were not disappointed. It is expensive to travel to the Caribbean from England, especially at Christmas time, and this was the most cost effective with the best reviews.

I have to day we weren't disappointed and really enjoyed our stay and would return. Our board was B&B to save on costs, which was perfect as the hotel is conveniently located among the bars and restaurants. We did eat at the hotel a few times on the evening. The food was lovely but it could do with the menu being rotated so there is more of a selection. The hotel is clean and the staff are very friendly. Our house maid was a lovely girl called Nicky who we were really friendly with, who was very helpful and made our stay very comfortable. The pool was nice and you could always get a sun lounger which was great. The beach was only a five minute walk which was very handy.

If you are looking for a good hotel which is great value for money then this is your place. You also get a passport when you leave so when you return then you can get a discounted price for a return visit.

Review taken from tripadvisor.com

Delano Boyce – St Michael, Barbados. November, 2013

“My review and stay”

Good Morning,

I wanted to take the time out to send a special e-mail to you with regards to my stay at coco Resorts . I would like to begin with what good front office staff you have , i want to say a special thanks to Martin for taking me to my room showing me a few stuff around the hotel , The staff at the restaurant were very friendly as well as the hostess , what i like most is that the staff would go out there way to make you happy . Over all i would to say i enjoyed my stay here and i am whiling to come back.

Once again i want to say thanks to the staff for making my trip so enjoyable.

See you guys very soon.

Greg B. – Red Bay, Cayman Islands. October, 2013

“Wonderful”

We have stayed here several times in the last few months. The staff is incredible and accommodating. Ananam has impeccable customer service that has gone way above and beyond and the rest of the staff has been wonderful as well. Peppy, who does booking for excursions, is wonderful and always accommodating when we book trips at the last minute. The breakfast that comes with the cost of staying in the main hotel is delicious (omelets!). The location is central and near the mall. The pool is clean and refreshing. The waiting staff is always friendly but never overbearing. If you do want to go to the beach there is one nearby that is a quiet little slice of heaven. In all honesty I cannot think of a single complaint about this hotel.

Review taken from tripadvisor.com

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Carla R. – New York, US. October, 2013

“Friendly, accommodating, and beautiful.”

We purchased this trip as a groupon and were pleasantly surprised. The resort staff were extremely helpful and accommodating, not to mention helpful. The location is great, just a very short walk to the mall, shops, multiple restaurants, and the beach. The beach was amazing, it was a short walk and the location was superb! Away from all the crowded bustle of the bigger resorts, this portion of beach seemed like our own prime real estate, that the locals were aware of but not much else. We had a gorgeous strip of beach about 1 mile long for ourselves, watching the sailboats in the sunlight. The resort itself was so accommodating, especially on my birthday. As it happened a hurricane passed through in the day of my birth and needless to say I was upset to have to stay inside. But, the staff made up for it wonderfully, bringing my a bottle of wine, balloons, and a birthday card, apologising for the weather. The staff at the restaurant were friendly and remembered our drinks of choice and gave it more of an intimate feel. I felt like this was a home away from home here, the room was beautiful, the staff were friendly, and the food was delicious! I would definitely go back for another stay.

Review taken from tripadvisor.com

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Gary H. – Eastbourne, UK. September, 2013

“Pleasure comes in many forms”

Our first time in St Lucia and it will not be long before we travel to the Coco Palm again. We up graded to a pool side room, and were more than happy with the whole experience.

It was our 25th anniversary present to each other and the staff helped us celebrate in style. They were 'ON HAND', and attentive from reception to farewell and even up for a little booty shaking when encouraged during the live entertainment nights. The cocktails were polite without getting you silly – (like I needed that!)

We plumped for all-inclusive, no mistake on that front, the menu for all meals was varied, served hot and fast and most importantly, nothing was a problem. The room was adorable, spacious, more than clean with coffee and tea making equipment. Then as you open your veranda doors, 3 steps into the pool... Just AWESOME! and it was cleaned EVERY DAY!

We only left the complex twice, once to use the local cash machine and we got escorted to and from it by one of the staff. The second time was to visit the street party, where one of the bar staff, Kurt, transported us to and from. SERVICE ABOVE AND BEYOND.

The whole visit was relaxing, laughing with the staff, relaxing around the pool and enjoying everything that was on offer. We will we return. OH YES!

Review taken from tripadvisor.com

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Lavonia C. – Washington DC, US. August, 2013

“Coco Palm is the place to be!"

I went to St. Lucia for my vacation and fell in love. Coco Palm Resort was beautiful, the food is delicious and the staff are excellent. If you are looking for a place to relax, enjoy the aura of the islands and be catered to... Coco Palm is the place for you.

Review taken from tripadvisor.com

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David L. – Salisbury, UK. July, 2013

“What I will remember most is the excellent service”

The quality of service that was offered during our two week stay was consistently first class. The staff were so helpful and friendly it really made the holiday very memorable for all the right reasons! There was a genuine interest shown by staff throughout the hotel in us having a really good holiday.

The location of the hotel is great, well placed for the beach and Rodney Bay village. The restaurant serves great food and the same level of high quality service is provided.

Coco Palm Resort is simply a great place for a relaxing holiday.

Review taken from tripadvisor.com

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Janet B. – Bradford, UK. June, 2013

“Home from home,with extra's”

We have been coming back to this hotel for years... That should say it all, but we think it deserves much more. I cannot believe that I have never written a review on tripadvisor about this hotel, (shame on us) especially after all the memories and new friends it has given us.

The hotel for us is warm, welcoming, friendly, value for money year in year out. The decor is lovely, and I love the big beds (I can starfish to my hearts content!), and the swim up rooms are my favourite rooms, even though there is nothing wrong with any of the other rooms that we have stayed in.

A big mention has to go out to Claudine and all her staff, who always have a smile and are ready to help at any time to make our stay just perfect, not too personal and not impersonal, just right, and so very generous over the years. The bar, restaurant and kitchen staff are also just the same, very helpful and attentive without being intrusive and work very hard.

We have always found the hotel very clean and never had any need to complain, but we know if we did, it would be sorted straight away – Roll on Jazz 2014! Cannot wait to return home.

Another bonus is that the hotel is so near all the local bars and restaurants, as well as the shopping mall, it means no need for taxis just get up and go.

Review taken from tripadvisor.com

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Paul Sammut – UK. May, 2013

“Coco Palm 7 Up”

7th time now... Not much to say really other than it's our favourite hotel in the Caribbean hence the number of times staying here. Well looked after from the minute we get here to when leaving... Always difficult... It's just a great family orientated and well run establishment. Nothing is too much trouble for them; and we look forward to number 8 in February, and 9 in May for Jazz & Arts Festival – Will we make 10... Very likely!

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