Coco Palm Rodney Bay Village, St.Lucia
Coco Palm Resorts
 
 
Coco Palm Resorts / Faq's

Faq's

What restaurants are on property? What hours are they open?

There are two restaurants located on property, the Koko Cabana Bistro & Bar and the Kreole Grill.

Koko Cabana: Breakfast: 7:00 – 10:00 am; Lunch: 12:00 nn – 6:00 pm; Dinner: 6:30 – 10:00 pm (Last seating 9:30pm); Snacks: 10:30 am – 10:00 pm. Room service is USD $5.00.

Creole Grill: Lunch 12:00 – 15:00 Dinner 18:30 – 21:30 Grilled and creole menu for dinner

How do I get assistance from my room?

When is the Check-in/Check-out time?

Check-in Time: 2:00pm Check Out time: 12 Noon. Late departure is based upon availability at a fee of US$50.00 – Please check with the Front Desk for availability.

Where are the Beach Towels available?

Beach Towels are available at the Front Desk.

How deep is the pool? What is the pool open?

Pool is 4 ft deep. Opening hours are from 7am - 7pm. Any time outside of these hours, swim at your own risk. Children are not to be left in the pool unsupervised and should be accompanied by an adult at all times.

Is there a spa?

Coco Beauty Clinic is located on property. Opening hours: 10am – 6pm (ext 2801).

Are cell / mobile phones available?

Cell phone rentals are available at the Front Desk at USD 5.00 per day.

Is there a car rental desk?

Yes car rental services are available. See Host/Concierge for details.

Is babysitting available?

Babysitting services are available at a cost of US$ 10.00 per hour per child.

Do you have gym services available?

There is a gym with weight room. Opening hours: 7am – 11pm. Children are not allowed in the workout room, unless they are supervised.

What amenities are available in the rooms?

Air condition, Ceiling Fan, Iron and Ironing board, Safe, Refrigerator, Coffee and tea maker, Cable television (TV guide on channel 2).

Which What tours are there to do?

Carnival Day Sail, Rainforest Sky Rides / Zipline & Horse back Riding. See Concierge/Tours Desk for further activities and tours offered. You can contact Tours Desk to obtain more information and quick guide for things to do on the Island.

How far is the hotel from the airport?

Driving distance from Hewanorra International Airport is approximately 90 minutes; 20 minutes via helicopter to the Capital (Castries) - which leaves 15 minutes driving to the hotel. Driving distance from George F.L. Charles Airport is approximately 20 minutes.

Is there a free airport shuttle?

There is no complimentary airport shuttle service. However, a shared shuttle service can be facilitated at an additional cost.

Can we use the (public) bus to/from the Airport(s)?

Using public transportation to get to the hotel from either of the airports is not recommended. It is quite a distance to walk from the airport to where the bus stops are located. We offer taxi transfers to and from the airport that you could pre arrange with a host. Please see options below:

DIRECT HELICOPTER SHUTTLE:

Direct helicopter shuttle is available. Rates are per person (one way). Children under 2 are free provided that they sit on an adult’s lap. Contact reservations@coco-resorts.com for further details.

How much is a taxi/bus to town and various parts of the island?

Costs of taxis/buses vary depending on what part of the island you wish to travel to. It costs US$ 20.00 by taxi from the hotel to town (Castries). It costs EC$ 2.25 from Rodney Bay Village to town. Anywhere further would cost more.

Is breakfast included in the room rate?

Yes, complimentary full breakfast is included in our room rates.

What currency is accepted and what is the exchange rate?

We accept the following currencies: US, Canadian, Barbadian, Pounds & Euro, and Eastern Caribbean Dollars (EC). The exchange rate would be EC$ 2.67 per US$ 1.00.

Do you have Wi-Fi and is it complimentary?

We do have complimentary wi-fi in all rooms as well as all parts of the hotel.

How far is the beach / mall?

The beach is approximately five minutes walking distance from the hotel and the shopping centres in Rodney Bay are approximately three minutes walking distance from the hotel.

Is it safe to walk in the village?

It is safe to walk in the Rodney Bay however we do recommend taking pre caution during late hours.

Where is the street party and how to get to it?

The famous street party is located in the Gros Islet Community, which is approximately 10 minutes away. You can get there in via taxi (US$ 12.00), which can be arranged at the Concierge or Front Desk.

To Book this Package, please contact us at 866-588-5980 or email us


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