9 August 2021


Dear Valued Partners and Guests,


Coco Palm is pleased to inform you that we have
formally reopened effective Monday August 9th , 2021. Guests will need to
be double vaccinated and have a negative PCR test within 5 days of arrival.
International arrivals are being screened on arrival to comply with protocols and are
issued with a white wrist band which entitles them to roam freely throughout the

We have been certified by the Ministry of Health and have complied with all
requirements to operate and welcome guests at Coco Palm and Ti Bananne
Caribbean Bistro and Bar. Every effort has been made to prepare to operate in a
safe environment for both our guests and our Coco Palm Team.

Technology is
being enhanced to increased digital communication at both the hotel and restaurant
to minimize frequent touch points. Palm Spa has been open throughout the
pandemic and has implemented staggered appointments to allow for no overlapping
of guests.

New operating procedures will be enforced to adhere to social distancing with clear
markings particularly at reception and at Ti Bananne. Hand sanitizers have been
installed throughout the property which we encourage all to use. Face masks are
required to be worn when in public areas and when communicating with Coco
Resorts Team members. Masks will not be required while dining, pool side or within
the confines of your room. These protocols will be reviewed throughout to assure the
safety of all.





      I understand and accept that there are many unknowns related to the COVID-19 virus, including but not limited to its methods of transmission, manifestation and presentation of symptoms and duration. I further understand and acknowledge the inherent risks associated with COVID-19 and in spite of such, do hereby agree to stay at the hotel property operated under the Coco Palm brand being fully cognizant of willingly assuming these risks. I hereby release, hold harmless and covenant not to sue Coco Palm, the property, owner of the Hotel, the Hotel Operator and their past or present predecessors, successors, affiliates, parents, subsidiaries, related entities, directors, assigns, officers, agents, attorneys, managers, employees, former employees, members of servants, or any other individuals in any way related to the hotel (the ‘Releases”) for all actions, causes of actions, claims or damages, damages at law or inequity of whatever kind related directly or indirectly to the transmission or spread of COVID-19 or any financial damages arising either directly or indirectly from the transmission or spread of COVID-19, including those actions, claims or damages arising out of the act or failure to act or either the Releases any individuals on the premises of The Hotel, or my own acts or failure to act while I am a guest at the Hotel and its facilities, expect those which are due to the gross negligence of the Releases or any of them.
During the time I, or those I am responsible for, am or are present at the Hotel, I agree to comply with any and all requirements and protocols of the Hotel related to COVID-19, including but not limited to compliance with governmental directives and/or orders, use of social distancing and/or masks, immediate disclosure to the Hotel of symptoms and/or knowledge of possible infection, personal hygiene, self-isolating and quarantining and any other orders or directives issued by the Hotel or agencies or entities of government.
Should any portion of this agreement be declared unenforceable by a court of competent jurisdiction, the remaining parts shall remain in full force and effect.  I irrevocably agree that any dispute arising out of, or in connection with, this agreement and in particular with reference to this COVID-19 exclusion clause, shall be governed by Saint Lucia Law and shall be decided solely and exclusively by the Saint Lucian Courts.

Stay safe and healthy,

Mr Jean St Rose
General Manager