About Us

Mission Statement

  • At Coco Resorts we share a passion to entertain people.
  • Our mission is to provide our guest with the highest quality of individualized service focusing on every detail.
  • In delivering the ultimate guest experience our spirit and enthusiasm sets us apart.
  • Our “Family of Employees” is founded upon teamwork, trust, mutual respect and empowerment.
  • We encourage individuality and initiative and through training, career development and recognition we bring out the best in our people.
  • We are committed to the communities that we serve and through our collective efforts we will maximize the financial security of ALL.

Accolades

Chairman’s Reserve Mai Tai Challenge winners for 2019
British Airways Customer Service Excellence Award
Hotels.com, Loved by Guests Certificate 2019
Trip Advisor Certificate of Excellence

British Airways Customer Service Excellence Award
Hotels.com, Loved by Guests Certificate 2018
Trip Advisor Certificate of Excellence

Recognition of Excellence 2017, HotelsCombined
Trip Advisor Certificate of Excellence
Hotels.com, Loved by Guests Certificate 2017
British Airways Customer Service Excellence Award

Hotels.com Certificate of Excellence
Trip Advisor Certificate of Excellence
Ranked in Top 10, Rooms you Can Swim Up To, Caribbean Journal

2015 Booking.com Award
Hotels.com Certificate of Excellence
Trip Advisor Certificate of Excellence
Top Affordable Hotel, Award Winning Trips

Trip Advisor Certificate of Excellence
Coco Palm Voted Trip Advisor Traveler’s Choice
Coco Palm 2013 Top Partner of the Year by Booking.com

Trip Advisor Certificate of Excellence
Coco Palm voted in the top 10 for value hotels worldwide by GAYOT.com

Trip Advisor Certificate of Excellence

Trip Advisor Certificate of Excellence

Expedia Insiders Select List

Expedia Insiders Select List.
Placed # 107 in the world, 4th in the Caribbean, 2nd in St Lucia.
Coco Palm All Star Affordable Hotels.
Caribbean Travel & Life Top 25.
Coco Palm Best Value for Money.
Trip Advisor – Offering best value for money.

Voted by Budget Travel magazine (US) and Expedia.
Coco Palm Expedia Insiders Select List.
Voted number # 1 in St Lucia, 4th in the Caribbean and 38th in the world based on Trip Advisor customer feedback.
Virgin Holidays Gold Award Best Small Hotel.
Caribbean Hotel Association Crystal Award Best Small Hotel

Travel Information: COVID -19 Read more